This Privacy Policy explains how CBalgo and CBTech Solution process personal data when you use the website, account portal, subscriptions, AlgoDesk and support services.
1. Privacy Contact
helpdesk@cbalgo.com
2. Data We May Process
- Name, email, phone number and account identifiers.
- Subscription, device authorization and account-status data.
- Payment status, transaction references, invoice and tax information.
- IP address, device/browser data, app version, timestamps, logs, security events and diagnostics.
- Usage, feature activity, sessions and support history.
- Only broker-integration data actually required for supported features.
3. Why We Use Data
To create and secure accounts, provide subscriptions and software access, authenticate devices, process payments and refunds, operate and improve services, prevent misuse, provide support, and meet legal or regulatory obligations.
4. Consent and Requests
Where consent is required, it is sought for the stated purpose. Privacy or consent-related requests may be submitted to helpdesk@cbalgo.com, subject to lawful retention and other processing permitted by applicable law.
5. Sharing
Necessary data may be shared with hosting, payment, communications, analytics/security, broker or integration providers where required to deliver the service, and with authorities when legally required.
6. Retention
Data is retained only as long as reasonably necessary for the stated purpose, security, dispute resolution, tax/accounting, legal or regulatory obligations.
7. Security
We use reasonable technical and organizational safeguards. No internet-connected system is completely secure, and users must also protect their devices and credentials.
8. User Rights
Subject to applicable Indian data-protection law and notified commencement provisions, eligible users may have rights relating to access information, correction, updating, erasure, grievance redressal, consent withdrawal and nomination.
9. Children
CBalgo is intended for persons legally eligible to use the relevant trading/broker services and is not knowingly offered to children.
10. Cookies
The website may use essential cookies or similar technologies for login, security, preferences and operation. If non-essential analytics or cookies are introduced, this policy should be updated accordingly.